At Antithesis, all orders are shipped with tracking. This Shipping Policy explains our order processing times, shipping costs, delivery estimates, and tracking procedures for purchases made through https://antithesis-store.com.
We currently ship to the following destinations:
Orders are normally processed and dispatched within 1–2 business days, Monday through Friday. Orders are not normally processed or dispatched on weekends or public holidays.
Our general order cut-off time is 5:00 PM (GMT-05:00) Eastern Standard Time (New York), Monday through Friday. Orders placed after the cut-off time, on weekends, or on public holidays will begin processing on the next business day.
Estimated delivery times are:
Shipping costs are calculated at checkout based on the delivery destination and available shipping method.
All delivery timeframes are estimates only and are not guaranteed. Delays may occasionally occur due to shipping carriers, customs processing, weather conditions, peak shipping periods, or other circumstances beyond our reasonable control.
You will receive an order confirmation email after successfully placing your order. Once your order has been dispatched, we will send you a shipping confirmation email containing your tracking number and tracking link. Please allow up to 24 hours for tracking information to become active after your order has been dispatched. You may also track your shipment through our Order Tracking page.
If your order has not arrived within the estimated delivery timeframe, please contact us at ask@antithesis-store.com and provide your order number. We will investigate the shipment with the delivery carrier and, where appropriate, assist with arranging a replacement, refund, or other suitable resolution.
If the courier is unable to deliver your parcel, they may leave instructions regarding redelivery, collection, or the next delivery attempt. If you need assistance with a failed delivery, please contact us and we will help you resolve the issue with the shipping carrier.
Please make sure that your shipping address is complete and accurate before placing your order. If you notice an error after submitting your order, contact us immediately at ask@antithesis-store.com.
We will make reasonable efforts to update the delivery address before the order is dispatched. However, address changes cannot be guaranteed once an order has been shipped. Customers are responsible for providing accurate and complete delivery information when placing an order.
If you have any questions about shipping, order tracking, delivery times, or your shipment, please contact us:
Email: ask@antithesis-store.com
